Refund policy
We have a 07-day return policy in India, which means you
have 07 days after receiving your item to request a return.
To start a return, you can contact us at support@knokkout.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Please inspect your order upon reception and contact us
immediately if the item is defective, damaged or if you receive the wrong item,
so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like inner-wear
(due to hygiene reasons), custom products (such as special orders or
personalized items), personal care goods (such as beauty products) and
perishable goods (such as food, flowers, or plants). We also do not accept
returns for hazardous materials, flammable liquids, or gases. Please get in
touch if you have questions or concerns about your specific item.
The fastest way to ensure you get what you want is to return
the item you have, and once the return is accepted, make a separate purchase
for the new item.
Refunds
We will notify you once we’ve received and inspected your
return, and let you know if the refund was approved or not. If approved, you’ll
be automatically refunded on your original payment method within 10 Working Days.
Please remember it can take some time for your bank or credit card company to
process and post the refund too.